If you ever do insurance jobs for customers, you run the risk of leaving money on the table by not charging for industry recognised costs...

Add value to the job, instead of discounting. Negotiation is a funny game. But remember, don't get emotional about it, we all love a good...

After moving from being a Bodyshop technician to a business owner, you learn one or two things. Here are the key things I have learned,...

Growth hack your Bodyshop or SMART repair business by using other businesses as leverage for winning more jobs! Customers often assume...

How do YOU price your work? That's too cheap. You're expensive. I would charge XYZ for that. Autobody repairers have always debated on...

Got a floaty silver you just can't blend right? Has one of your customers come back with flaking paint? Let's check out what may be...

And how do you stop them for good? We have all been there at some point. You think you're finished denibbing and polishing then all of a...

Step one. Work out your average monthly business running costs - here's an example. Rent ...

In a way that actually gets you MORE customers. It can feel really frustrating, deflating and demoralising when you receive a negative...

Mistake #1 I was a pricing donkey. I've lost count of the number of times I spent talking to potential customers, from WhatsApp...

“How much for cash?” “Can you match my lowest quote?” “What’s your best price?” These questions we come across all the time, but there is...

A top performing SMART Repairer, Wayne Beardmore AKA Damage Undone informs us what it takes to be a success, and stay on top of the game,...

How do I get more customers? What's the best way to market my business? Why aren't I getting more calls for estimates? We aim to answer...